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The office

The cast

Two humans, one robot, one cat. Guess who does the work.

  • Gary

    Support. Gets every ticket.

    Every ticket the AI “solves” ends up on his desk. Says little. Holds the same mug in every clip.

    Says “forwarded to me. again.”

  • Brad

    Founder. AI-first. Believes.

    Replaced support with AI before lunch. Reads the AI bill, never the people bill. Owns more AI FIRST shirts than employees.

    Says “Our AI costs two cents a ticket!”

  • The AI

    Helpful. Expensive. Always “done”.

    Solves every ticket by handing it to Gary. Marks everything done. Says “happy to help” and means it.

    Says “Routing to a human!”

  • The cat

    Judges.

    Not on the payroll. Can't be automated; has been asked. The only one in the office who reads the whole bill.

    Says “Nope.”